TERMS AND CONDITIONS
Welcome to CleanDesk Co. By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. General Information
This website is operated by CleanDesk Co. By using our site, you confirm that you are at least 18 years old or have legal authorization to make online purchases.
2. Products and Availability
We work with international suppliers, and some products may be shipped directly from our logistics partners. We reserve the right to modify or discontinue products at any time without prior notice.
3. Pricing and Payments
All prices are displayed in the selected currency and may or may not include local taxes, duties, or import fees applicable in Singapore.
Payment must be made in full at the time of purchase using the available payment methods at checkout.
4. Order Processing
Orders are processed within 1 to 3 business days after payment confirmation. You will receive an email confirmation with your order details
.
5. Shipping and Delivery
Delivery times vary depending on destination and international logistics. Estimated delivery times are provided but may be affected by external factors such as customs or carrier delays.
6. Customer Responsibility
Customers are responsible for providing accurate shipping information. We are not responsible for failed deliveries due to incorrect or incomplete details.
7. Intellectual Property
All content on this website, including images, text, and branding, is the property of CleanDesk Co. and may not be used without permission.
8. Limitation of Liability
We do not guarantee that the website will be error-free or uninterrupted. We are not liable for any indirect damages resulting from the use of our website or products.
9. Changes to Terms
We reserve the right to update or modify these terms at any time. We recommend reviewing them periodically.
10. Contact
For any questions, please contact us at: support@cleandeskco.com
SHIPPING AND RETURNS POLICY
At CleanDesk Co., we aim to provide a secure and transparent shopping experience for our customers in Singapore and worldwide.
1. Order Processing
Orders are processed within 1 to 3 business days after payment confirmation.
2. Delivery Time
Estimated delivery time is 5 to 12 business days, depending on the destination and international logistics conditions.
3. Tracking
All orders include a tracking number, which will be sent via email once the order has been shipped.
4. Duties and Import Taxes
Depending on Singapore’s regulations, import duties or taxes may apply. These charges are the responsibility of the customer.
5. Returns
We accept returns within 7 days of delivery, provided the item is unused and in its original condition.
6. Refunds
Once the return is approved, refunds will be processed using the original payment method within 5 to 10 business days.
7. Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 48 hours of delivery and provide photos or videos for evaluation.
8. Cancellations
Orders can be canceled before they are shipped. After shipment, the return process must be followed.
9. Incorrect Address
We are not responsible for orders delivered to incorrectly provided addresses.
10. Contact
For support, please contact us at: support@cleandeskco.com