Expect your order in 5–12 business days within Singapore. We'll send you a tracking number as soon as it ships!
Yes. The device is USB-powered, so it works with standard USB adapters, laptops, power banks, and car USB ports in Singapore.
Received a damaged item? Contact us within 48 hours with photos, and we'll arrange a replacement or refund.
To add a new FAQ: 1. Go to the dashboard or Editor. 2. Add your question and answer. 3. Assign it to a category. 4. Save and publish.
Yes, you can return unused items in their original packaging within 7 days. Contact our support team for help.
You can reach our customer support team via email. We aim to respond within 24 hours on business days.
Yes. To add media, follow these steps:
1. Manage your FAQs in the dashboard or in the Editor
2. Create a new FAQ or edit an existing one
3. In the answer text box, click on the video, image, or GIF icon
4. Add media and save.
You can edit it in the "Settings" tab of the FAQ in the Editor.
To edit or remove the title of your mobile app, go to the "Site & App" tab in the Owner app.
Yes. The humidifier features automatic shut-off protection when the water runs out, making it safe for overnight use.
Yes, but only water-soluble essential oils are recommended to ensure proper performance and longevity of the device.
No. The humidifier operates at less than 36dB, which is quieter than a whisper — perfect for bedrooms and offices.
Yes. The LED light is optional and can be switched off, allowing you to use it in complete darkness.
Clean your humidifier weekly using water and mild soap. Skip harsh chemicals to keep it working perfectly.